Terms of service

Terms of Service

Effective Date: 9th June 2025

Welcome to our store! By accessing or using our website (the “Site”), you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. Overview

This website is operated by ONA Jewellers. Throughout the site, the terms “we”, “us” and “our” refer to ONA Jewellers. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).

2. Online Store Terms

  • You must be at least the age of majority in your country, state, or province of residence to use this site.

  • You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction.

3. Products & Services

  • We make every effort to display product descriptions, prices, and availability as accurately as possible.

  • All products are subject to availability and we reserve the right to discontinue any product at any time.

  • Prices are subject to change without notice.

4. Orders & Payment

  • By placing an order, you confirm that all details provided are accurate and that you are the authorized user of the payment method provided.

  • We reserve the right to refuse any order for any reason, including suspected fraud or violation of these Terms.

5. Shipping & Delivery

Please refer to our Shipping Policy for full details on delivery times, costs, and international customs responsibilities.

6. Returns & Refunds

Please refer to our Returns Policy for information on how to return products and request refunds.

7. Personal Information

Your submission of personal information through the store is governed by our Privacy & Cookie Policy.

8. Third-Party Services

We may use third-party tools and services, such as payment processors and shipping carriers. These providers have their own privacy policies and terms, and we are not responsible for their actions.

9. Intellectual Property

All content on this site (logos, images, product names, descriptions, etc.) is the property of ONA Jewellers and may not be copied, reproduced, or used without permission.

10. User Conduct

You agree not to use the site:

  • For any unlawful purpose.

  • To solicit others to perform unlawful acts.

  • To violate international, federal, or local laws.

  • To infringe on intellectual property rights.

  • To harass, abuse, insult, or intimidate others.

11. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of our services or products.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and your continued use of the site constitutes acceptance of those changes.

13. Contact Information

Questions about the Terms of Service should be sent to us at:
📧 sales@onajewellers.com